New report to British Columbia government on mobile services

ACT researchers were invited by the British Columbia government to submit an intervention as part of the province’s public engagement and legislative review to identify ways to improve cell phone contract and billing transparency. The ACT report, titled “Fair Sales Practices and Affordable Services: The Cell Phone Needs of Canadian Seniors,” emphasizes the need for challenging the current telecommunication landscape, ending aggressive and misleading sales practices, and providing affordable mobile services to all Canadians.