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Older audiences in the digital media environment: A cross-national longitudinal study: Wave 2 v1.0

The first publication of data from wave two of ACT's Longitudinal study.

Meeting the Needs of all Canadians: Older adults, affordability and mobile, wireless services

ACT researchers Catherine Middleton, Kim Sawchuk, Constance Lafontaine, Scott DeJong and Julia Henderson submitted a report as part of the Canadian Radio-television and Telecommunications Commission’s (CRTC) review of the affordability of mobile devices in Canada (2019-57) on October 23.

Fair sales practices and affordable services: the cell phone needs of Canadian seniors

Submitted to the Government of British Columbia: “Cell Phone Billing Transparency” Study

Listen to vulnerable consumers: Systemic abuses in the Canadian telecommunication industry

Final submission for the Inquiry on use of misleading or aggressive sales practices by large telecommunications service providers (CRTC-2018-246) Submission date: November 9, 2018

Experiences of older adults with abusive sales practices of Canadian telecommunication providers

Intervention for the Inquiry on use of misleading or aggressive sales practices by large telecommunications service providers (CRTC-2018-246) Submission date: August 29, 2018
  • Marier, P., & Séguin, A.-M. (2017). Mémoire dans le cadre de la consultation sur les travaux d’élaboration du Plan d’action Vieillir et Vivre Ensemble 2018-2023 (présenté au Ministère de la Famille et Ministère de la Santé et des Services sociaux). Montreal, QC.: CREGÉS-VIES.
  • Middleton, C. (2015). Intervention regarding telecom notice of consultation CRTC 2015-134 and CRTC 2015-134-1: Review of basic telecommunications services (Intervention No. 311). Toronto, Canada: Ryerson University.
  • Middleton, C. (2016). Follow up intervention regarding telecom notice of consultation CRTC 2015-134: Review of basic telecommunications services (Follow Up Intervention). Toronto, Canada: Ryerson University. Retrieved from http://www.academia.edu/28101414/Follow_Up_Intervention_Regarding_Telecom_Notice_of_Consultation_CRTC_2015-134_Review_of_basic_telecommunications_services