Reports and Policy Interventions – act project

Older audiences in the digital media environment: A cross-national longitudinal study: Wave 2 v1.0

June 18, 2020

The first publication of data from wave two of ACT's Longitudinal study.

Meeting the Needs of all Canadians: Older adults, affordability and mobile, wireless services

January 29, 2020

ACT researchers Catherine Middleton, Kim Sawchuk, Constance Lafontaine, Scott DeJong and Julia Henderson submitted a report as part of the Canadian Radio-television and Telecommunications Commission’s (CRTC) review of the affordability of mobile devices in Canada (2019-57) on October 23.

Fair sales practices and affordable services: the cell phone needs of Canadian seniors

July 5, 2019

Submitted to the Government of British Columbia: “Cell Phone Billing Transparency” Study

“Meeting the needs of all Canadians: Older adults, affordability and mobile, wireless services” Preliminary Intervention (CRTC-2019-57) “Review of mobile wireless services”

June 18, 2019

An intervention for the CRTC that investigated the impact of cell-phone affordability for Older adults.

Listen to vulnerable consumers: Systemic abuses in the Canadian telecommunication industry

November 9, 2018

Final submission for the Inquiry on use of misleading or aggressive sales practices by large telecommunications service providers (CRTC-2018-246) Submission date: November 9, 2018

Experiences of older adults with abusive sales practices of Canadian telecommunication providers

August 29, 2018

Intervention for the Inquiry on use of misleading or aggressive sales practices by large telecommunications service providers (CRTC-2018-246) Submission date: August 29, 2018

Older audiences in the digital media environment: A cross-national longitudinal study

February 12, 2018

Involving teams from seven countries this ACT project offers a unique opportunity to explore possible processes of displacement of traditional dominant media by innovative communication practices within the older audience of new media.

Statistical Summary on Ageing and ICTS

April 29, 2015

By Daniel Blanche
ACT's members often need statistical data about demographic trends, contextual information, and the spread, access, and use of ICT. To make the consultation of data easier and faster, the Working Group of Statistical Data produced a series of fact sheets that summarize the information that researchers may be looking for in this respect.

Higgs, P., & Gilleard, C. (2015). Key social and cultural drivers of changes affecting trends in attitudes and behaviour throughout the ageing process and what they mean for policy making (Research and Analysis). United Kingdom: Government Office for Science. Retrieved from https://www.gov.uk/government/publications/future-of-ageing-attitudes-to-ageing-social-and-cultural-factors
Jacobetty, P., & Fernández-Ardèvol, M. (2017). Older audiences and digital media: Spain, 2016. Preliminary results. Castelldefels, Spain: IN3-Open University of Catalonia. Retrieved from http://www.communicationchange.net/en/older-audiences-2016/
Jennings, R., New Dynamics of Ageing Group, & Women in Television and National Union of Journalists of Charter against Sexism and Ageism in the Media (ChASM). (2013). Charter against ageism and sexism in the media (Webpage). United Kingdom: New Dynamics of Ageing. Retrieved from http://www.newdynamics.group.shef.ac.uk/charter.html

Marier, P., & Séguin, A.-M. (2017). Mémoire dans le cadre de la consultation sur les travaux d’élaboration du Plan d’action Vieillir et Vivre Ensemble 2018-2023 (présenté au Ministère de la Famille et Ministère de la Santé et des Services sociaux). Montreal, QC.: CREGÉS-VIES.
Middleton, C. (2015). Intervention regarding telecom notice of consultation CRTC 2015-134 and CRTC 2015-134-1: Review of basic telecommunications services (Intervention No. 311). Toronto, Canada: Ryerson University.
Middleton, C. (2016). Follow up intervention regarding telecom notice of consultation CRTC 2015-134: Review of basic telecommunications services (Follow Up Intervention). Toronto, Canada: Ryerson University. Retrieved from http://www.academia.edu/28101414/Follow_Up_Intervention_Regarding_Telecom_Notice_of_Consultation_CRTC_2015-134_Review_of_basic_telecommunications_services