Barbara Crow

Dr. Crow was appointed Dean of Arts and Science (Queen’s University) in July 2017. She is responsible for overseeing the overall operations of the Faculty of Arts and Science, including developing and supporting the Faculty’s long- and short-term goals, policies, fundraising efforts, strategic initiatives and academic priorities.  Dr. Crow provides leadership to the Associate Deans and Senior Leadership Team of Arts and Science while guiding the Faculty’s growth and development. Reporting to the Provost, the Dean ensures that initiatives within the Faculty of Arts and Science are in alignment with the university’s strategic goals and objectives.

Dr. Crow’s research interests lie in the areas of feminism, aging, and technology, the ways in which they intersect, and specifically the various impacts of digital technology.  In addition to her research, Dr. Crow is a co-founder of the Mobile Media Lab and of Wi: A journal of Mobile Media.  She is also currently a co-principal investigator on the ACT Project (Ageing, Communication, and Technologies).  Learn more about  Dr. Crow’s research here.

Prior to joining Queen’s, Dr. Crow was the Associate Vice-President and Dean of the Faculty of Graduate Studies at York University. She holds a BAH in Political Science and Women’s Studies, and an MA and PhD in sociology.

Fannie Valois-Nadeau

Fannie Valois Nadeau

Dr. Fannie Valois-Nadeau is a postdoctoral researcher co-supervised by Professor Kim Sawchuk at Concordia University and Professor Samantha King at Queen’s University. Her postdoctoral research explores the articulations between active ageing discourses, the culture of philanthropy and “retromarketing” practices within the Canadiens Alumni Association. Her work is part of a critical reflection about ageing in public and the political context of ageing in Quebec. Her research interests are situated in cultural studies, memory studies, ageing studies and sport studies. She is currently student rep for the ACT network.

After a MA and a BA in Sociology at the Université du Québec à Montréal (UQAM), Dr. Fannie Valois-Nadeau has completed her PhD in the Joint Program in Communication at Université de Montréal (UdM). Under the supervision of Dr. Line Grenier, her doctoral dissertation explores the centennial anniversary of the Montreal Canadien hockey team and proposes a communicational approach to “doing memory”. This project has brought into light the valorization of intergenerational relations in the Montreal Canadien discourse and produces a critical reflection on its commodification and its political implication.

As a research assistant, Fannie Valois-Nadeau participated the collaborative ethnography regarding the musical contest “Étoile des Aînés” directed by Dr. Line Grenier. The article “‘Vous êtes tous des gagnants.’ ‘Étoile des aînés’ et le vieillissement réussi au Québec” is the first to have come out of this collaboration.

In addition to her participation in the ACT network, she is also member of the Lab Culture Populaire Connaissance Critique (CPCC) and of the King research group.

Contact :

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Eugène Loos

Dr. Eugene Loos

Prof. dr. Eugène Loos (born in 1963 in Herwijnen, the Netherlands) is a Professor of Old and New Media in an Ageing Society in the Department of Communication Science at the University of Amsterdam. He is also a Senior Lecturer of Communication, Policy and Management Studies at the Utrecht School of Governance (USG), Utrecht University in the Netherlands. He is a member of the Dutch research schools ASCoR (Amsterdam School of Communication Research) and the Netherlands Institute of Government (NIG). As a linguist, he has conducted research and written several books, book chapters and journal articles in the field of organizational (intercultural) organization and the use of new media.

Currently he investigates the (ir)relevance of age for: (1) senior citizens’ digital information search behaviour, (2) their identification with images, (3) the impact of visual and textual signs in digital health information on their cognition and affection, (4) the use of digital (sport) games for their physical, mental and social wellbeing, and (5) intergenerational digital gaming for their societal inclusion.

He is an international expert on inclusive website design and encouraging online participation in the face of a range of physical and life stage challenges. His extensive contribution to the field of accessible (digital) information delivery for senior citizens include Generational Use of New Media (published by Ashgate August 2012, co-edited by Haddon and Mante-Meijer),New Media Technologies and User Empowerment (Peter Lang 2011, co-edited by Pierson and Mante-Meijer) and The Social Dynamics of Information and Communication Technology (Ashgate 2008, co-edited by Haddon and Mante-Meijer).He also published several chapters and other refereed (inter)national publications.

In July 2017 he launched the Intergenerational Gaming Platform. More information about this Platform and the bi-annual IGP Newsletter? Please send an email to:

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Catherine Middleton

Catherine Middleton, B. A. (Queen’s), MBA ( Bond University, Australia), Ph. D. (York). Dr. Middleton held a Canada Research Chair in Communication Technologies in the Information Society from 2007 – 2017. In 2017-2018 she is a MITACS Canadian Science Policy at the Canadian Radio-television and Telecommunications Commission (CRTC, Canada’s communications regulator). She was named to the inaugural cohort of the Royal Society of Canada’s College of New Scholars, Artists and Scientists in 2014. Her research focuses on digital inclusion, identifying and assessing policies and practices that enable people to get access to the communications technologies that are central to everyday life. She is also interested in how Canadians use (or don’t use) the Internet and mobile devices, and in understanding ways to advance individuals’ capacities to use communications technologies to engage in society.

Dr. Middleton’s research has been funded by SSHRC, Infrastructure Canada, Institute for a Broadband-Enabled Society, Statistics Canada and Ryerson University. Her research projects have investigated the use of ubiquitous communication technologies in organizations, the development of next generation broadband networks (including Australia’s National Broadband Network), competition in the Canadian broadband market, and Canadians’ Internet use. She was the Principal Investigator for the Community Wireless Infrastructure Research Project, is a member of the Public WiFi in Australia research team and is the Co-Investigator on the Canadian Spectrum Policy Research Project.

Dr. Middleton was a “Big Thinking” speaker in 2010, offering insights to Canadian parliamentarians about what is needed to develop a digital society for all Canadians and gave testimony to the House of Commons Standing Committee on Industry, Science and Technology Study of Broadband and Internet Access Across Canada in 2013. Her 2016 Big Thinking lecture, delivered to the Royal Society of Canada, addressed the challenges of digital inclusion in Canada.

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Mireia Fernández-Ardèvol

Mireia Fernández-Ardèvol is a senior researcher at the IN3, the Internet Interdisciplinary Institute (UOC, Open University of Catalonia) where she serves as Co-director of the Research Group “Communication Networks and Social Change ”.

Her main research interest is the analysis of the socio-economic effects of the (mobile) digital communication in our hyper-connected societies. Her interests are set both in developed and in developing countries. In the area of mobile communication and ageing, projects include “A-C-M: Ageing and Mobile Technologies: research methodologies, systemic biases and access to Communications” (2011-2014, SSHRC ref. 890-2010-0138), “Ageism: A multi-national, interdisciplinary perspective”  (2014-2018,  ref. COST Action IS1402), and “BCONNECT@HOME: Being Connected” at Home – Making use of digital devices in later life” (2018-2021, ref. PCIN-2017-080).  Her publications include articles in high-impact journals (New Media & Society, Media, Culture & Society, or Nordicom Review) and books or book chapters in prestigious publishers (Routledge or MIT press), some of them co-authored with members of the ACT project.

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  • ACT projects

    • It’s my choice
    • Smart watches, adoption(s) and appropriations
    • Ageing and ICT stats
    • Online survey: Intergenerational comparison of online activities.

Canadien de Montréal

Cette thèse de doctorat, intitulée Les pratiques de mémoire autour du Canadien de Montréal, interroge les pratiques de mémoire hétérogènes qui ont émergé autour de l’équipe de hockey du Canadien de Montréal dans le cadre du centenaire de l’équipe en 2009. Elle a le double objectif 1) d’apporter un éclairage théorique singulier sur l’objet « mémoire » et 2) de développer une analyse conjoncturelle de ces pratiques, dans la mesure où elles articulent des enjeux propres au contexte québécois. La thèse repose sur une analyse d’archives (articles de journaux, notes d’observation, interviews, des publireportages etc.), sur une entrevue réalisée avec un ancien joueur de l’équipe, Léo Gravelle, et la visite des installations publiques produites par l’organisation du Canadien, telles le musée du Temple de la renommée, les patinoires extérieures et la Tour du Canadien. Le but est de questionner les différentes manières dont la mémoire est pratiquée, entre autres par la numérisation/diffusion d’archives personnelles sur internet, les divers modes d’incarnation de la mémoire dans des objets, mais aussi des pratiques de patrimonialisation et de commémoration. À travers les différentes manières dont se matérialisent la mémoire, il s’agit d’examiner ses effets au sein des relations sociales, autant intimes que publiques, mais aussi les façons dont elles ont articulé divers enjeux, liés par exemple au vieillissement dans la culture populaire et à la spectacularisation des villes. Cette thèse est l’occasion de développer une approche communicationnelle de la mémoire au croisement des études culturelles, où l’intérêt est porté sur les façons dont elle se réalise et non sur ce qu’elle est supposée contenir et représenter.

Fannie Valois-Nadeau

Partenaire ACT:
Université de Montréal

Building Communities Together

A collaboration with Seniors Action Quebec (SAQ)

During the summer of 2013 the ACM was asked to collaborate with the Senior’s Action Quebec organization to assist them in the development of their project “Celebrating Seniors” funded by New Horizons for Seniors.

In collaboration with SAQ, the ACM assisted the organization in setting up research questions, creating an action plan for deliverables of the first phase of their project, and training SAQ interviewers in the use of digital audio technologies. We were on hand with the SAQ for their recording sessions with nine community leaders in Montreal, all picked by members of the Seniors Action Quebec board. Dave Madden, PhD Communications, and Sophie Guérin, MA Media Studies, helped to develop a workshop on audio recording and interviewing. Sophie Guérin photographed the sessions and, with the help of Kim Sawchuk, scanned materials brought in by the participants. Kendra Besanger, MA Media Studies, and Antonia Hernandez, PhD Communications, worked on the production of a booklet that was presented at a public event on Nation Seniors Day – October 1st.

The seniors profiled by Seniors Action Quebec include: Geraldine Doucet, Ved Vorha, Daphne Nahmiash, Clarence Bayne, Harold Geernspon, Ura Greenbaum, Catherine Gilbert, Belva Thomas and Patricia Macgurnaghan.

A copy of the first phase of the project, including photography and podcasts produced with SAQ was launched on October 1 2013, in collaboration with Seniors Action Quebec.

SAQ project leader: Ruth Pelletier

SAQ interviewers: Gemma Raeburn-Baynes; Lyna Bouschel;

ACM/MML project director: Kim Sawchuk

ACM/MML team: David Madden, audio and audio workshop; Sophie Guérin, photography and scanning; Kendra Besanger, booklet layout., design and information management; Antonia Hernandez, layout and graphic design

Learning with Laptops

learning with laptops

The effects of interconnectedness on the potential well-being of senior citizens.

The primary goal of our workshops was to enhance the digital literacy of seniors through collaborative learning. We also aimed to positively improve the perceived well-being of the seniors through their uses of their newly-acquired computer skills. The final report, titled Learning with Laptops: Digital Learning at the Cross Links Senior Community Centre, can be found here. This report describes the various workshops provided to a seniors community in the York Region and is situated within the fields of study of ageing, communication and media.

November 8th 2013:

November 8th 2013: Planning and organization for workshops began on this date.

January 29th 2013:

Communication with research assistants (Arwen Fleming and Kendra Besanger) and project facilitator (Kim Sawchuk) who had worked on a similar project (MemorySpace) at Concordia University in Montreal, Quebec. MemorySpace organizers provided us with the manual they used during their workshops, which would help guide our workshop planning. This manual included information related to preferable technology (e.g. which scanners would be most effective) and provided detailed instructions on “How to Scan.” It also included as basic information related to the maintenance of the scanners.

April 24th 2013:

Communication with Astral Zeneca Pharmaceuticals IT department started. Laptops were acquired for project.

February 20th 2013:

Communication with Crosslinks Director began. The purpose of the initial meeting was to take a look at facility and rooms for workshops was set.

May 9th 2013:

First workshop session. Included an introduction to the basic uses of the laptops as well as the Internet. This included the layout of programs on the desktop such as the location and uses of the “Start button” and its ability to aid the user to open desired programs.

May 16th 2013:

Second workshop session: scanning tutorials were given. The workshops included: scanning photographs onto the computer, using a USB stick, and using Hotmail (or Outlook, Gmail, etc.).

May 23rd 2013:

Third workshop session: recap from last session; the creation of email accounts, which many of the residents did not have before these workshops; time for scanning for those who were unable to do so last week; and an introduction to Skype, using the newly created emails.

May 30th 2013:

Final workshop session: recap of tutorials on surfing between different websites on the Internet; creation of email accounts for those who did not have an opportunity during the last session; a review of YouTube; review of other features of which members were unsure. Interviews of participants were conducted as well.

ACM Project Mentor:
Barbara Crow

Sumeet Farwaha and Erica Melamed