Nicole Dalmer (BSc, MLIS) is a fifth year PhD Candidate in the Library and Information Science program at The University of Western Ontario. Her institutional ethnographic doctoral research examines the often-invisible information work done by family caregivers of older adults. She is particularly interested in examining the intersection of information work and caring work; exploring the information-related work needed to care for an aging family member and the degree to which this work is recognized or obscured in aging in place policy and discourse. Ultimately, she aims to draw attention to the work involved in seeking, sharing and understanding information needed to provide care, information that is often scattered and fragmented across organizations and services. Wearing her other research hat, she also studies and advocates for the development of more responsive and creative public library services for aging populations. She can be reached via email (ndalmer@uwo.ca) or Twitter (@ndalmer).